One of the pearls of Kampala. 22 years since I visited the hotel I was back to stay for 5 nights. The personnel are friendly and service minded and the facilities are clean. I really appreciate that they can tidy up suits, iron shirts and polish shoes. As I was attending a wedding I held that in high regard. I would also like to compliment the variety of shops at the hotel, which allow you to purschase items from high end to casual, clothes, souvenirs etc. There is also a tourist information center at the same premises.
Petter
листопад 2023 р.
The Hospitality [Special shoutouts to Ms. Hope and Mr. Bruce] The Valentine Dinner set menu was wonderful. The room was fine. The breakfast was a healthily balanced diet. The late check-out enabled my wife and I enough time to check out other facilities around the premise.
Robert
лютий 2025 р.
The Breakfast was amazing! So many choices and all delicious with a very attentive staff
Peggy
лютий 2025 р.
This Sheraton is a very fun and engaging property. better than most. Jean Philippe has truly created a 5 star experience. His daily involvement in the property, especially with customers, is more than any General Manager of any property I have stayed at. The staff is extremely nice, smart, attentive, and their love of the customers experience really shows. The property itself is not the newest of Sheraton, or Marriott hotels; but it doesn't matter. The atmosphere of the staff elevated my experience to one of my favorites. Kampala can be hard to adjust too for new travellers, but I truly feel at home at Sheraton Kampala. if I could give it more stars I would.
Aaron
жовтень 2023 р.
the location was perfect and some of the staffs are exceptional especially those at the equator bar , the breakfast hall and a couple of the receptionist
William
лютий 2023 р.
The hotel's location is good for one with business in the Kampala CBD
Kenneth
січень 2024 р.
Fantastic hotel, good security, super friendly staff who would do everything to make your stay as comfortable as possible! Great quality food and live music in the bar. Elevator moves in mysterious ways.
Art
квітень 2025 р.
The staff are amazing Olga and Giofri at the reception Captines especially Joseph Restaurants especially 7 seas Douglas and chief Hassan Very friendly and helpful Special thanks to Mr. Abdelmounaim finance manager
Mohamedhelmi
жовтень 2023 р.
The Sheraton is a classic hotel with many amenities. It is an older hotel so decor is a little tired but staff are welcoming and friendly. We had an executive room so access to the club lounge which made our stay extra special
Helen
листопад 2023 р.
The property was very clean and well taken care of. Also loved that I didn’t need to leave the premises to do anything. It had almost everything in there.
Oluwadamilola
грудень 2024 р.